Our Work · Scale
Built to carry
more.
The operational seats at the Birdhouse table. Operations, process, systems, structure, people and hiring, held by C-suite leaders and Founders. Together they build an operating model that carries growth without it landing on your people.
01 · What scale needs
Volume lands on process,
not on people.
When a business grows faster than the way it works, people absorb the difference. Longer hours, workarounds, a founder in every decision, and the best people leaving first.
Scale is when the operating model carries the weight instead. One way of working. Roles designed for the next stage rather than the last one. The right people in the right seats, hired and kept. A structure that lets you grow beyond one brand or one building.
Those are the seats on this page.
02 · The seats
Six operational seats.
One table.
Open a seat to read more.
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Steven de la RosaOperations and Process
Operating models, procurement and governance that run under real load.
Safeguarded £1.1 billion of UK aid across five countries at DFID.
Open the record -
Krishan ThakrarOperations and Systems
Operations on data, systems and AI, so the business runs on more than founder instinct.
Open the seat -
Kush BirdiGroup Founder
Group structures that let founders scale beyond one brand.
Scaled, sold and exited one business. Founded the next.
Open the seat -
Inder BirdiPrivate Clinic Founder
Turns elite expertise into a business that runs without you in every room.
Open the seat -
Rajni BirdiPeople and Leadership
Reads how people lead and work, then builds development that fits who they are.
Academy coach at Bauer Media. Co-developed Situational Leadership into strategic leadership.
Open the record -
Karendeep KaurImmigration Law
Four years in the Home Office. Nine more supporting clients with sponsorship.
Open the record
Aneal Birdi chairs every engagement and brings the seats the work needs. He scaled a business past 100 headcount at 91% retention, and that record sits on the wall below.
03 · How it runs
See it. Design it.
Then let it carry.
MAP reads how the work really runs today. What is manual, what is already automated, and what your people actually do each day.
The House review puts the operational seats around that read. Then you choose. Take the report and run it yourself, or the seats stay and build it with you.
The delivery method is SAVVY: streamline, automate, vision, value, yield. For the people, ROC: recruit, onboard, coach.
04 · The record
Already done.
Every number here was made real by someone on this page, inside their own business, before they advised anyone else. The whole wall is on Our Work.
Operations · Public scale
£1.1B
Safeguarded £1.1 billion of UK aid across five countries.
Steven de la Rosa · Operations and ProcessOperations · Value
£4M+
Client savings identified. £500k of new revenue in the same breath.
Steven de la Rosa · Operations and ProcessPeople · Scale
91%
Past 100 headcount at 91% retention. Recruit, onboard, coach.
Aneal Birdi · Founder and PrincipalPeople · Leadership
S.L.
Situational Leadership taught at Bauer Media academy level.
Rajni Birdi · People and LeadershipPeople · Hiring
4+9
Years in the Home Office. Years unblocking cross-border hiring.
Karendeep Kaur · Immigration Law05 · Who this is for
Four sizes. Four
different reads.
Founders. The operating model before the weight arrives, so growth lands on process from the first hire.
Scale-ups. Every new team brought its own way of working. We make it one.
SMEs. Years of workarounds carried by a few loyal people. We rebuild the model so it runs without them in every room.
Enterprise. One operating model across functions and regions, governed so it does not drift.
The next step
An operation that carries
the weight.
It starts with one conversation about what is possible and what we can build.
The other two